General Questions

Have questions for us? We got answers and we're happy to help! Read on to find answers to general questions we are asked.

Where are RoomMates made?

RoomMates wall decals are proudly made in the United States, except where otherwise noted. Special collections like mia&co, KidsLAB, Crearreda, or products like our mirrors and Magic Hooks, are manufactured in their country of origin.

Where can I buy RoomMates?

If you’re located in the United States or Canada, you can buy RoomMates from this website, or use our Store Locator to find a nearby store that carries or special orders our products. Please note all products on the RoomMates website are shown using U.S. currency amounts.

Please note, stores listed in our Store Locator may not carry the entire RoomMates product line in store but has the ability to special order RoomMates products for you.

I don’t live in the US or Canada. Can I still buy RoomMates?

Yes! We are working with our international partners to offer customers a simple and easy online buying experience. If you are located outside of the US or Canada, use the country selector in the bottom right hand corner of this page to select your location.

If your country isn’t listed, please contact us with your city and country, as well as the product(s) you’re looking for, and we’ll direct you to your local retailer or distributor for assistance.

Can I buy items marked “US only” if I don’t live in the US?

If an item is marked “US only,” it means that we don’t have permission to sell or ship the item outside of the United States. Unfortunately, this means that you will not be able to purchase this product from us.

I live in Canada. How will I be charged for my order?

RoomMates website orders are billed in American US dollars for both Canadian and US customers.

Do you ever have specials or sales?

We do offer coupon codes or free shipping offers. Never miss an upcoming promotion! Sign up to receive email from RoomMates in the bottom left hand corner to receive special offers, new products, and other information. You can also can join us on Facebook or follow us on Twitter, where we sometimes offer exclusive deals to our fans.

What are last chance wall decals?

Our Last Chance wall decals are wall decals that will be retiring from our site soon. We want to make customers aware of wall decals that will soon be gone, so they have the opportunity to purchase before they go. After the decal is gone, it's gone!

Can I work for RoomMates?

Job openings, when we have them, will be posted on our parent company, York Wallcoverings' careers page.

Where is RoomMates headquartered?

RoomMates headquarters are located in York, PA.

Do you really have a giant stuffed rhinoceros in your studio?

We do. As to how we acquired him, well, it’s a long story…