Wall Decal FAQ
What exactly are wall decals?
Wall decals—also known as wall stickers, graphics, or appliques—are typically very thin sheets of vinyl with one printed side and one adhesive side. They stick flat to walls and other surfaces without the use of nails or glue.
What makes RoomMates wall decals so special?
Traditional stickers use a sticky backing that bonds to paint or smooth surfaces. When these stickers are removed, some of the backing is left behind in the form of a sticky residue—or you may even find that some of the paint comes off, too. Yipes!
RoomMates wall decals use a special adhesive that grips the wall tightly, but won't form a bond. When the sticker is removed, it lifts easily from the wall without residue or damage. This technology also allows the decals to be used again at a new location without reducing the quality of their performance.
How do I apply your wall decals?
Most RoomMates wall decals are as easy as peel & stick. That's it! Just peel them from the liner and stick them on your wall or surface of choice. You can read a detailed application guide here.
Transfer wall decals, like those in the mia&co line, have a slightly different application process which you can read about here.
Where can I apply RoomMates?
Our decals aren't just for walls: you can place them on any smooth, flat, finished surface. This includes windows, doors, mirrors, furniture, lockers, laptops… practically anywhere you can think of.
Where shouldn't I apply RoomMates?
Rugs, fabrics, clothing, or other textiles are out of the question: the fibers can render the adhesive backing ineffective. We also don't recommend applying our decals to brick, cinder block, or other porous surfaces.
We highly recommend avoiding the application of RoomMates on any surface regularly exposed to extreme heat or cold, since this can cause the decals to become chipped, brittle, or difficult to remove. Also, never place items decorated with RoomMates in a dishwasher, oven, or microwave.
Can I apply RoomMates to textured surfaces?
This may very well be our "million dollar question." Our customers report varying degrees of success with textured walls, but experiences vary greatly. Typically, the fewer bumps and ridges your surface has, the better the wall decal will work.
The best way to find out if RoomMates will work for you is to contact us with a description of your intended surface. In some cases, we may send you a sample to try.
Is there latex in the decals? We have an individual who is allergic to latex.
We too are very concerned with our products safety, which is why we’re regularly undergoing new tests to ensure that each and every one of our products remain safe for children (and adults) to decorate and play with. Our wall decals are 100% safe for children. The decals are free of latex, non-toxic and free of harmful chemicals like phthalates and lead. They are fully CPSIA-compliant, and have undergone many rigorous safety and flammability tests. Our inks are non-toxic and we are CPSIA (Consumer Product Safety Improvement Act) compliant. Also our products meets the most stringent US and European Toy Standards. Our products are made of vinyl using a polymeric plasticizer not a phthalate.
Can I apply RoomMates in my bathroom?
Yes! As long as the decals are pressed firmly to your tub, tile, or walls, they will be unaffected by steam, humidity, and even direct moisture.
How about my car?
Yes—although, as noted above, exposure to extreme temperatures may cause the decals to become brittle. However, rain and snow will not affect a decal that is properly applied to either the windshield or bumper.
Why can't I apply wall decals in freshly painted rooms?
There's a note on all RoomMates packaging that recommends a 2-3 week wait between painting and the application of wall decals. We're often asked "are you serious?"—and we want to reiterate that we are 100% serious about this! In the past, we've found that nothing wrecks a wall decal faster than fresh paint.
Even if paint feels dry to the touch, it takes a very long time—sometimes several weeks, in fact—to "cure." If RoomMates are applied before the paint is completely cured, they may curl, peel, or fall off entirely... and it may take some of your paint with it.
We know it's hard to wait. But the last thing we want is for your brand new decal to fall off after you've applied it. So sit back, relax, and let that paint do its thing for a little while. (If you really want to see your new wall decal in action while you wait, you can always apply it somewhere else and move it once the paint has dried!)
How do I move my wall decals?
Start at a corner and slowly peel the decal from the wall or surface, moving toward the center of the decal until it is free from the wall. Pulling too hard, too fast may cause your wall decal to stretch.
Can I clean my wall decals?
A slightly damp cloth and a little hand soap should do the trick for removing any dirt, dust, or other substances that may end up on your wall decals.
We do NOT recommend spraying any chemicals on or around your RoomMates. Direct contact or prolonged exposure could cause bubbling, running, streaking, or fading.
How do I store my wall decals if I want to save them for later?
If there's a possibility that you'll need to remove your RoomMates, either to move them to a new location or to save them for re-use at a later date, we recommend saving the liners that come in the original packaging. You can re-apply the decals to the liners, roll them up, and store them wherever you please.
In lieu of the original liners, wax or parchment paper also works very well for this purpose.
Why was my custom wall decal design rejected?
RoomMates reserves the right to reject or refuse submitted custom wall decals at its sole discretion. Your design may be rejected if it contains any of the following: profanity, nudity, promotion of or reference to illegal activities (i.e. drug usage), racial or ethnic slurs, or other questionable content which RoomMates deems inappropriate to produce. RoomMates also reserves the right to reject any and all designs which contain licensed artwork to which you have not been granted the rights to reproduce. If your submitted design is rejected, you will be notified via email and issued a full refund.